Member Connection

Please select from the numbers below to contact us regarding your account. If you prefer to contact 1st Advantage online please use one of our secure forms to the left and we will be happy to assist you. Please us 24 hours to respond to your form.

1st Advantage Federal Credit Union
P.O. Box 2116
Newport News, VA 23609-0116

Member Contact Center

Monday through Friday, 8:30 a.m.-5:30 p.m.
800-359-7650 or 757-877-2444

24-Hour Call-A-Teller

757-886-3365 or 800-758-0266

24-Hour Visa Customer Service

800-654-7728

Visa Gift Card

800-847-3473

Bill Pay Service

Daily, 7:00 a.m.-1:00 a.m.
800-877-8021

To report a lost or stolen 1st Advantage VISA Check Card/Credit Card, please call

1-800-449-7728

 
Join Today
Click for Answers

GM Credit Union Discount

Routing # 251480563  |  757-877-2444  |  800-359-7650

Find us on Facebook
Follow us on Twitter
 
NCUA Logo Equal Housing Logo

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government by the NCUA (National Credit Union Administration), a U.S. Government Agency.  NMLS #509408