What are the fees and limits?
Please click here to view the fees* and limits.  The fees we charge are subject to change from time to time, in accordance with the Agreement. You will be notified of any change in the applicable fees.


What do I do if my card is lost, stolen or damaged?

If your card is damaged, lost, stolen or misused, please contact Card Services immediately.


If you requested an additional backup card, you can continue accessing and spending your funds with no delay.

If you don’t have a backup card, don’t worry; a replacement card can be organized for you. Alternatively, we can arrange for emergency cash in the local currency (up to the value remaining on the card and subject to availability), anywhere in the world, normally within 20 minutes (in some remote locations this could take up to 24 hours). Call Card Services 24 hours a day, seven days a week. You can find contact numbers here.


Is the card contactless?

Travelex Money Card is Mastercard contactless enabled. Mastercard contactless is the faster way to pay for purchases of under $50. No signature or PIN is required. Just tap your card against the reader and go.

Please note, transaction limits are subject to change and different transaction limits will apply in different countries.




* Please be advised that although Travelex does not charge ATM fees, some operators may charge their own fee(s) or set their own limits. Please check with the ATM before using.
Travelex Money Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. “Travelex™” and the “Travelex Worldwide Money Logo™” are registered trademarks of the Travelex group.