We understand that circumstances in life can happen unexpectedly, and assistance is required to get back on your feet. We are here to help!

Please click here to submit a request for temporary hardship or payment arrangement assistance. We are happy to work with your situation to help get you back on track with your 1st Advantage loan payments.

Please provide 24 hours for us to process and we will be reaching out to you to discuss accordingly.

If you have immediate questions or concerns, please contact the Collections Department at 757-877-2444 x 3399.