Your debit and credit cards offer tremendous convenience, but they also contain a considerable amount of sensitive information. If your cards are lost or stolen, act quickly to minimize your risk.

Use these emergency numbers

Report a lost ATM or Debit Mastercard: 833-719-0355.

Report a lost Credit Mastercard:
866-337-3132 (Business, Rewards and Standard Mastercards)
866-406-0749 (World Mastercard)

If you suspect that your 1st Advantage account has been compromised, contact us immediately at 757-877-2444.

Fraud and Dispute Forms

You can submit the fraud and dispute forms electronically by clicking here