24-hour access to your 1st Advantage account is just a phone call away with Call-A-Teller and Text Banking. This is phone banking at its best, with prompts that are easy to remember. Save more time when you bank by phone.


  • Access your account anytime by calling 757-886-3365 or 800-758-0266
  • Make balance inquiries, transfer funds, track deposits and withdrawals, and more

Text Banking

  • Sign up by logging into Online Banking 
    • Click on the Mobile tab at the top
    • Select the Add New Device button
    • Under Other Services section, select Text Messaging and Alerts and then select Continue to then follow the prompts and complete the setup. 
  • Text 59289 anytime and use these codes to request information:
    • BAL: Check balances for all accounts registered in Mobile Banking
    • HIST + (account nickname): Check the most recently posted transactions of the account you specify with the account nickname. For example, HISTSAV1.
    • NEXT, MORE: If your transaction history response message ends with Reply NEXT, text NEXT or MORE to view more transactions.
    • ATM, BRANCH, BOTH + (location): Find ATMs and branch locations near a specific address. Location can be ZIP code, city and ZIP code, city and state, street, city and state. For example: ATM ANYWHERE VA
    • HELP: This request provides information about the keywords.