We know you're busy with life. That's why we provide multiple ways to contact us. From basic banking inquiries to tech support, 1st Advantage is ready to respond with the answers to your questions. 

Mail

1st Advantage Federal Credit Union
PO Box 2116
Newport News, VA 23609-0116

Phone

Member Contact Center: 800-359-7650 or 757-877-2444

Call-A-Teller: 757-886-3365 or 800-758-0266

Visa Customer Service: 800-654-7728

Visa Gift Cards: 800-847-3473

Bill Pay Service: 844-298-6130

Report a lost/stolen 1st Advantage Credit Card: 800-449-7728

Report a lost/stolen 1st Advantage Debit Card: 888-640-2904

If you suspect that your 1st Advantage account has been compromised, contact us immediately at 757-877-2444.

Visit

Find convenient branches near you.