We know you're busy with life. That's why we provide multiple ways to contact us. From basic banking inquiries to tech support, 1st Advantage is ready to respond with the answers to your questions.
Mail
1st Advantage Federal Credit Union
PO Box 2116
Newport News, VA 23609-0116
Phone
Member Service Call Center: 800-359-7650 or 757-877-2444
Call-A-Teller: 757-886-3365 or 800-758-0266
Mastercard Gift Cards: 866-902-6082
Bill Pay Service: 844-298-6130
For direct phone numbers to each branch, click here.
Report a lost/stolen 1st Advantage Credit Card:
866-820-5709 (Business, Rewards and Standard Mastercards)
855-584-2958 (World Mastercard)
Report a lost/stolen 1st Advantage Debit Card: 800-472-3272
If you suspect that your 1st Advantage account has been compromised, contact us immediately at 757-877-2444.
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