We know you're busy with life. That's why we provide multiple ways to contact us. From basic banking inquiries to tech support, 1st Advantage is ready to respond with the answers to your questions. 


1st Advantage Federal Credit Union
PO Box 2116
Newport News, VA 23609-0116


Member Service Call Center: 800-359-7650 or 757-877-2444

Call-A-Teller: 757-886-3365 or 800-758-0266

Mastercard Gift Cards: 866-902-6082

Bill Pay Service: 844-298-6130

For direct phone numbers to each branch, click here.

Report a lost/stolen 1st Advantage Credit Card:
866-820-5709 (Business, Rewards and Standard Mastercards)
855-584-2958 (World Mastercard)

Report a lost/stolen 1st Advantage Debit Card: 800-472-3272

If you suspect that your 1st Advantage account has been compromised, contact us immediately at 757-877-2444.


Find convenient branches near you.