An Important Message Regarding Web Accessibility:
There is no single definitive test of conformance to Level AA of the WCAG but we have used a variety of methods for assessing our accessibility, not limited to but including physical tests using screen readers and keyboard only. If you find a part of the site that you feel does not conform to Level AA of the WCAG or are having difficulty getting the information you need, please use one of the methods below to let us know so that we can rectify it.
- Contact us by phone at 800-359-7650 or 757-877-2444
- Send us a message through our website
- Contact us via email: [email protected]
- 1st Advantage strives to make every page accessible to users but cannot guarantee that every page conforms to WCAG 2.0 Level AA.
- Some pages have partial conformance due to the use of 3rd party vendors. As such 1st Advantage does not claim full site-wide Conformance, instead a partial conformance, as defined by WCAG Level AA 2.0. 1st Advantage cannot ensure conformance of crucial third-party plug-ins and widgets.
- Our conformance claims only extend to pages within the 1stadvantage.org domain.
- 1st Advantage has used WCAG guidelines for conformance as suggested by the Department of Justice. Though some of the conformance found in WCAG conforms with 508 Compliance, we are not 508 Compliant.
- 1st Advantage chose to use WCAG for conformance because they are determined by the W3C, the consortium that makes the guidelines for the Internet, worldwide.
- 1st Advantage Federal Credit Union uses automated testing as a baseline for conformance but understands W3C’s position that ‘(t)here is as yet no tool that can perform a completely automatic assessment on the checkpoints in the guidelines, and fully automatic testing may remain difficult or impossible’.