With 15 branches to serve you and access to over 65,000 free ATMs* across the nation, 1st Advantage takes convenience to a whole new level. Here are a few convenient services to assist you with all of your financial needs.

ATM Locator - Find the most convenient ATM, 1st Advantage branch or CU Service Center location near you.

Bill Pay - Make payments when it is most convenient for you through Online Banking.

e-Statements - A faster and more secure way to receive your account statements through Online Banking.

IRA Center - Start getting your finances in order for the future.

Mobile Banking - Connect to your 1st Advantage accounts absolutely FREE for 24/7 mobile account access.

Mortgage Account Website - 1st Advantage has partnered with Midwest Loan Services, Inc. to provide you with reliable, up-to-date online access to your mortgage information.

My Insurance Info: My Insurance Info helps 1st Advantage verify that your collateral, such as a car, home, boat, or RV, is covered by insurance. When you take out the loan, your loan agreement requires you to maintain a certain level of insurance coverage for the life of the loan.

Online Banking - Our free 24-hour online banking site will give you access to your accounts whenever you need it.

Online Loan Payments - you can make a secure online loan payment with your debit card anytime, anywhere.

Phone Banking - 24-hour access to your 1st Advantage account is just a phone call away with Call-A-Teller (CAT).

Remote Lending - you can complete the entire loan process for most of our products without ever leaving the comfort of your home! Get started by clicking the Apply for Loan link in the top right corner of this page.

Report Fraud or Dispute a Transaction on Debit & Credit Mastercards:

Please note forms are processed the next business day after they are received. A colleague will contact you if additional documentation is required.

  • Credit Cards - A fraud report will be taken at the time the card is reported lost or stolen.
    • For Business, Rewards, & Standard Mastercard holders, call 866-337-3132 
      866-406-0749 (World Mastercard)
    • World Mastercard holders, call 866-406-0749

Click here to learn more about fraud and transaction disputes.




*Applicable at CO-OP, Allpoint and 1st Advantage ATMs only with Debit Mastercard.