We have received multiple reports of fraudulent phone calls that appear to come from our phone number, (757) 877-2444. The callers are claiming to be from our Fraud Department regarding debit or credit card activity. If you receive one of these calls, do not provide any personal, account, card, or online banking information. Hang up immediately and call the phone number listed on the back of your card or contact us directly using a trusted number. Please remain vigilant as fraudsters may spoof our phone number to make the call appear legitimate.
Notice
Scheduled System Upgrade: On the evening of July 21, we’ll be upgrading our phone and phone banking systems. You may experience brief service interruptions between 6:00 p.m. and 7:30 p.m. as we implement enhancements designed to make connecting with us and accessing your accounts easier, faster, and more secure. See our blog for more information.
Fraud Alert
We’ve seen an increase in check washing and mail theft, where criminals steal and alter checks to access funds fraudulently. To protect yourself, learn more here.
Branch Closure
All branches will be closed on Friday, July 3, and Saturday, July 4, 2026, in observance of Independence Day. While our branches are closed, we offer a variety of convenient services to help you manage your finances. Click here to explore our online and mobile banking options.
Branch Closure
The Mercury Branch will be closed on Saturday, May 23, 2026, for branch improvements. Please visit our Coliseum Central Branch at 2014 Coliseum Drive, Hampton for assistance. ... Read more
Notice
Our Annual Meeting is today at 1:00 PM. Attend in person at our Kiln Creek Branch or virtually via Teams. View the details here.
Notice
College and Skilled Trade Scholarships Available! Deadlines are approaching soon — don’t miss out on funding for your future. Learn more and apply today.
Weather Alert
For the safety of our members and staff, some branch hours have been adjusted for Monday, January 26, 2026 due to inclement weather:
Weather Alert
Due to inclement weather, our Virginia Beach Branch will open at 10am on Monday, February 2nd. Thank you for your understanding.
Fraud Alert
1st Advantage will never contact you and ask for your social security number, account numbers, debit and credit card details, 1st Advantage Verification alert code or online banking credentials through email, text, or over the phone. Please keep your sensitive information safe and do not give it out. If you are contacted and concerned, please call us directly at 757-877-2444.
Branch Closure
Delayed Opening at the Newtown Branch: Opening at 10:00 a.m. on Tuesday, October 21.
Outage Alert
Mobile banking will be temporarily unavailable Saturday, June 21 from 12:00 AM to 6:00 AM due to scheduled maintenance. We apologize for any inconvenience and appreciate your understanding.
Notice
Join our Annual Meeting virtually on Thursday, May 8, 2025, at 12:30 PM. All members are invited to attend this important event. You can participate from anywhere using the Microsoft Teams link here.
We have received multiple reports of fraudulent phone calls that appear to come from our phone number, (757) 877-2444. The callers are claiming to be from our Fraud Department regarding debit or credit card activity.
If you receive one of these calls, do not provide any personal, account, card, or online banking information. Hang up immediately and call the phone number listed on the back of your card or contact us directly using a trusted number.
Please remain vigilant as fraudsters may spoof our phone number to make the call appear legitimate.
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