Digital Banking

You can download our app from the Apple Store and Google Play Store.

Select the Forgot User ID or Password button to reset.

New to Digital Banking? Register here.

If you are enrolled in eStatements, you can view or print a copy of your statement within Digital Banking. Hover over the Digital Self-Service menu and select View Statements. Click the Statements tab and select the statement you would like to view or print. Please note, you will need a PDF reading software to view your eStatements within Digital Banking.

You can enroll in eStatements within Digital Banking. Hover over the Digital Self-Service menu and select View Statements. Complete the eStatements agreement disclosure to enroll.

BillPay is the easiest way to manage and pay your monthly bills in one convenient and secure location. When you sign up for Digital Banking you can start sending electronic payments to cover your mortgage, electric bill, credit card and anything else. It’s easy to set up and simple to use. Please note, cookies must be enabled in order to access BillPay from Apple products.

To set up a bill payment in Digital Banking, follow the steps below:

1. Log into Digital Banking.
2. Click on BillPay & Zelle under the Move Money tab.
3. Click to launch BillPay and opt-in.
4. Select Add Biller and follow the prompts.
5. Input the dollar amount you wish to pay for the payee and payment date.
6. Click Send Money.
7. Review the information and click Submit Payment.

By going to “Activity” tab located within Bill Pay.

You will receive a Deposit Pending confirmation within Digital Banking upon completing the deposit. You may also click on the file folder icon in the top left corner of the Deposit screen to view past deposits.

You can create alert notifications for your account through Digital Banking or in the Digital Banking app.

To set alerts via Digital Banking:

1. Log in to Digital Banking.
2. Hover over the Tools menu and select Alerts.
3. Select the account you would like to set the alert for from the dropdown menu.
4. Toggle on the alerts you would like to receive.

To start using Zelle® at 1st Advantage Federal Credit Union, you must be enrolled in BillPay. If you are not already enrolled in BillPay, you can enroll by logging in to Digital Banking or our Digital Banking app. Locate the Move Money tab and follow the instructions to complete the BillPay enrollment steps. Once enrolled in BillPay, you can access Send Money With Zelle® tab in BillPay to complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle^®.

1. Log into your 1st Advantage Digital Banking app or your Digital Banking account.
2. Select the Cards icon at the bottom in the app or Manage Cards in the top navigation in Digital Banking.
3. Select your Credit Card account and then scroll down to the Manage Card section and select Balance Transfer.
4. Follow the prompts and input the necessary information, then hit Submit.

You can add a travel notification to your account within Digital Banking or by calling our eBranch Call Center at 757-877-2444 or 1-800-359-7650. Please note, you may be asked to complete Two-Factor Authentication to set a travel notification.

To set a travel notification within Digital Banking:

1. Log in to Digital Banking.
2. Click Manage Cards located on the top menu bar.
3. Click Manage Travel Plans on the left side menu.
4. Select the plus button to Add Travel Plan and follow the prompts to securely enter your travel plans and select the account(s) you would like the notice placed on.

To set a travel notification through the Digital Banking app:

1. Log in to the Digital Banking app.
2. Click on the Cards icon in the bottom menu.
3. Select the card you would like to place an alert on. Please note, you will need to place a travel alert for each card you plan on using while traveling.
4. Scroll down to the Mange Card section.
5. Select Manage Travel Plans and follow the prompts to securely enter your travel plans.