How do I add a travel notification to my account?

You can add a travel notification to your account within Digital Banking or by calling our eBranch Call Center at 757-877-2444 or 1-800-359-7650. Please note, you may be asked to complete Two-Factor Authentication to set a travel notification.

To set a travel notification within Digital Banking:

1. Log in to Digital Banking.
2. Click Manage Cards located on the top menu bar.
3. Click Manage Travel Plans on the left side menu.
4. Select the plus button to Add Travel Plan and follow the prompts to securely enter your travel plans and select the account(s) you would like the notice placed on.

To set a travel notification through the Digital Banking app:

1. Log in to the Digital Banking app.
2. Click on the Cards icon in the bottom menu.
3. Select the card you would like to place an alert on. Please note, you will need to place a travel alert for each card you plan on using while traveling.
4. Scroll down to the Mange Card section.
5. Select Manage Travel Plans and follow the prompts to securely enter your travel plans.