« Back to the Help section

How do I add a travel notification to my account?

You can add a travel notification to your account within Online Banking, Mobile Banking, or by calling our eBranch Call Center at 757-877-2444 or 1-800-359-7650.

How To Set a Travel Notification Through Online Banking
• Log in to Online Banking
• Click Settings located in top right-hand corner
• Click Security and Alerts
• Select Travel Notice and follow prompts to securely enter your travel plans and select the account(s) you would like the notice placed on.

How To Set a Travel Notification Through Mobile Banking
• Log in to the Mobile Banking app
• Click on the Cards icon in the bottom menu
• Select the card you would like to place an alert on. Please note you will need to place a travel alert for each card you plan on using while traveling.
• Scroll down to the Mange Card section
• Select Manage Travel Plans and follow prompts to securely enter your travel plans