Our Riverside Branch will be consolidated into our nearby Hidenwood Branch. The last day of operation for the Riverside Branch will be Friday, March 27, 2026, at 3:00 PM. ... Read more
Notice
College and Skilled Trade Scholarships Available! Deadlines are approaching soon — don’t miss out on funding for your future. Learn more and apply today.
Branch Closure
All 1st Advantage branches will be closed on Monday, February 16, 2026, in observance of Presidents’ Day. While our branches are closed, we offer a variety of convenient services to help you manage your finances. Click here to explore our online and mobile banking options.
Weather Alert
For the safety of our members and staff, some branch hours have been adjusted for Monday, January 26, 2026 due to inclement weather:
Weather Alert
Due to inclement weather, our Virginia Beach Branch will open at 10am on Monday, February 2nd. Thank you for your understanding.
Fraud Alert
1st Advantage will never contact you and ask for your social security number, account numbers, debit and credit card details, 1st Advantage Verification alert code or online banking credentials through email, text, or over the phone. Please keep your sensitive information safe and do not give it out. If you are contacted and concerned, please call us directly at 757-877-2444.
Branch Closure
Delayed Opening at the Newtown Branch: Opening at 10:00 a.m. on Tuesday, October 21.
Branch Closure
Our Ft. Eustis branch will permanently close at 3pm on Friday, September 26, 2025 as we prepare to relocate off base.
Outage Alert
Mobile banking will be temporarily unavailable Saturday, June 21 from 12:00 AM to 6:00 AM due to scheduled maintenance. We apologize for any inconvenience and appreciate your understanding.
Notice
Join our Annual Meeting virtually on Thursday, May 8, 2025, at 12:30 PM. All members are invited to attend this important event. You can participate from anywhere using the Microsoft Teams link here.
Give us a call. We ask that you have the following information handy because we are going to ask for it.
Policy holder’s name and the name of the driver you would like to add.
Policy number or address.
What cars are being removed or added (if any) and their VIN numbers.
Specify coverage- will you need more? You can also choose to keep it the same as the other vehicles on your policy.
For any and all driver related changes to your policy, give us a call at 757-248-5973.
1A Insurance is powered by Evertree
Most carriers have mobile apps you can use to request your ID cards. The best way to determine if your carrier has a mobile app is to simply Google them. You will likely be instructed to create a customer login. Once you’re set up, you will be able to request your ID cards.
You can also send your request to mailbox@evertreeinsurance.com or call our service department at 757-248-5973.
1A Insurance is powered by Evertree
If your mortgage company has changed, simply give us a call to let us know. Changes are a common occurrence, and most mortgage companies do not inform the insurance carriers when they make a switch. It’s very important for us to have the correct mortgage information on the insurance policy so your coverage doesn’t get interrupted.
Give us a call today at 757-248-5973 so we can help make a seamless transition.
1A Insurance is powered by Evertree
We partner with Evertree Insurance to offer you the best coverage at a great rate.
Insurance can be complicated and you may not know who to trust. Our agents do the heavy lifting by shopping through top-rated insurance companies and will guide you in choosing the best policy to protect the things you care about the most.
Typically, before filing a claim you’ll want to get an estimate of the damages before making permanent repairs. For home claims, consider calling a plumber or roofer to stop any issues that may cause permanent damage like an active leak.
If you need to file a claim, make sure to call us first! Our team will help you determine if a claim should be filed and connect you with the insurance carrier to start the claims process. We will even follow up throughout the claim if needed.
Call 757-248-5973 for our dedicated Claims Advocacy team to help walk you through this process. Visit our Claims page to learn more.
1A Insurance is powered by Evertree
Most insurance carriers allow you to pay online. Here are the payment links for some of our carriers:
If you can’t find your policy number or carrier, you can always call our service department at 757-248-5973 and we can help you make a payment over the phone.
Travelers Insurance
Call 1-800-842-5075 or use our MyTravelers® app for instant access to insurance cards, policy updates, and more.
Report claims 24/7 online at MyTravelers.com or call 1-800-252-4633.
Our licensed representatives provide free consultations to review your needs and identify all available discounts. Call 1. 844.254.2030 for your no-obligation quote.
Absolutely! Switch anytime and ask about early-quote discounts (not available in California). You may even get a refund on unused premiums.
For over 170 years, we've protected what matters most to our customers. As one of the industry's top property casualty insurers, our 30,000 employees deliver the coverage and peace of mind you deserve.
This program isn't available to the general public. 1st Advantage members get special discounts on auto, home, renters and condo insurance, plus access to quotes from 50+ top carriers through InsuraMatch, a wholly owned agency of Travelers.